Communicating Clearly

Overview: Communications is still one of the biggest obstacles in the workplace even today. Emails dominate communications with face-to-face is still very important and has become the most problematic. There are a plethora of communications courses developed every year in Post-secondary Institutions in Canada. This seminar taught by Patrick Martens of Alberta Fire and Flood will cover the many aspects of communicating clearly in the workplace.

Learning Outcomes:

1. Communications Obstacles in the Workplace
2. Communication Messages
3. Communication Elements
4. What are the Barriers to Effective Communications
5. Effective Listening
6. Assessing your Listening Skills

Continuing Education Credits – ID #43188

1) Alberta Insurance Council 2.00 hours
General & Adjuster Certificate
2) General Insurance Council of Manitoba 2.00 hours
3) General Insurance Council of Saskatchewan 2.00 hours
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